Responsibilities

Our duties include monitoring the cable operators for license compliance, investigating and mediating any unresolved subscriber complaints, and assisting with license negotiations.

The Committee is comprised of five members who are appointed by the Selectmen.

The Committee usually meets on the first Thursday of each month at 7:30 P.M. at the Town Hall. Meetings are open to the public.

Complaint Process

Subscribers ought to attempt to resolve any customer service or billing issues directly with their cable service provider. Should a subscriber not be able to achieve satisfactory results by this method, however, please write to the Committee with a complete description of the problem. The Committee will investigate.

Additional Resources

This information is provided in good faith for guidance and reference purposes only. The Town of Bedford takes no legal responsibility for the accuracy of the information provided via this web page.

Department of Telecommunications and Cable, Commonwealth of Massachusetts
2004 Comcast Renewal License (PDF)
2007 Verizon Final License (PDF)
FCC explanation of Public, Educational and Governmental Access (PDF)

Bedford's current PEG access service provider is Bedford Community Access Television, Inc. Please direct PEG access requests to them at 781-275-5004.